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FAQs

How do I pay my Utility Bill?

There are a few options to pay your utility bill. Here are your options:

  1. Sign up for Auto Pay - complete a 1-page Auto Pay form to have your utility bill withdrawn automatically monthly on the Utility due date (26th of each month). Service is FREE.
  2. Pay on our website by credit card using our 3rd party provider, Allpaid. There is a small fee of 2.95% of total amount.
  3. Call us to pay over the phone ... NOTE: This method is the same as #2 above. We are entering it online thru the website.
  4. Pay at the Village Hall via cash, check, money order, card during the hours of Monday thru Friday 8:00 a.m. to 4:00 p.m.
  5. Drop off payment in our Dropbox located outside our main doors - available 24/7. Dropbox is checked daily.
I'm moving into the Village, who do I contact?

Call Village Hall at (715) 458-2117, Press 1. We can help get your account set up.

What electric utility is in the village?

Contact Xcel Energy for electric utility at (800) 895-4999 or online at https://wi.my.xcelenergy.com/s/moving